![]() If you are not satisfied with your purchase within 60 days after receiving it, you are protected by our "60 Days Return to Us" guarantee. Orders whose parcels have already been processed can not be canceled. If the expected shipping date of your order has already passed and it has not been shipped, you can cancel the order and request a refund, which will automatically return to your payment account within 5 business day If you find yourself in this situation, please do not hesitate to contact us to submit your claim.įor canceling an order or change an item which has not been processed, please contact us as soon as possible. The return package should contain all the accessories of this product, which should still be in good condition.įor the item, if you need a return, please contact our customer team before If a product is damaged or not working, please refer to our 14 Days Product Guarantee or the warranty of its category. You will be responsible for paying the return shipping fees. If you are not satisfied with your purchase and the product is still in brand new conditions, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. If one component, accessory or spare part is missing, we will ask you to pay for it. ![]() Unless agreed otherwise, you should return the item as well as its original packaging and all its accessories, like batteries, cables, chargers, and similar ones. Bike Safety Solution will not be responsible for returned item(s) without notifying us in advance.ĭo I need to return all its components or just the faulty part? If you are very dissatisfied with this product, please do not hesitate to contact us, our customer team will provide you with a complete solution.įor the item, if you need a return, please contact our customer team before. We will pay for the defective part through a replacement part or a partial refund of the defective product. We will review your claim and contact you if we need more information If approved, we will arrange a replacement part or a Partial refund of the defective product. Di-Pro, Sizi Bilgilendirmek çin Telefonunuzdan Arama ve Metin Bildirimleri Alabilir. A photo of the shipping label and original packaging ![]() If one or more of the items you received are damaged, different or not working, you will be protected by this guarantee.ģ.
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